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EMS-HCL
Hi Team,   We have a distributed setup in our environment , wherein we have 5 primary spectroserver for which we have 5 HA and then 5 DR set for same. For 1 primary landscape , auto clearing is not happening for SNMP agent stopped alarms , not sure whether same condition for other alarms also. Could you please help in fixing this ?  
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Edgar13
Hi Communities   Sorry to Bother Everyone,   I have issue, I created a Activity Notification for the CAll TYPE field for Incident/Requests, Build it with the same Code as the Activity Associations called Type.   This is to send out a notification when we change the ticket manully from Incident to a request. We painted the type
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Jeevan.narsingoju
Idea Request: Currently CA Service Desk Knowledge Base Federated search adapter Out-of-the-Box only supports Basic authentication with SharePoint integration. Customers maintain Knowledge Base articles online at different sources while SharePoint is one important source of information that many customers maintain across their enterprise, and the
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