• Broadcom/CA System Transitions Coming Soon

    As you may be aware, CA Technologies is now part of Broadcom.  Over the past several months we have been developing and testing transitions to new systems and processes.  Our aim is to make the production tr...
    Heena Tabassum
    last modified by Heena Tabassum
  • Need help, to get my Certificate.

    Hi Team, My name is Leena Sharma, I need your help. I had completed Implementation Proven Professional Exam for Service Virtualization in Jan, 2018 and had also completed all the required project and trainings for Arc...
    LeenaSh
    last modified by LeenaSh
  • CA Support Chat Service Will Be Discontinued

    As a part of the Broadcom transition, CA support chat service is scheduled to be decommissioned on May 10, 2018 and the chat support will not be available. If you need any assistance, please contact the Customer Assis...
    Heena Tabassum
    last modified by Heena Tabassum
  • Community Platform Migration Scheduled for Early June

    As you all probably know by now, CA Technologies has been acquired by Broadcom. As part of this transition, the CA Communities will be merging with the existing Broadcom Communities and moving to a new platform on Jun...
    Lenn Thompson
    created by Lenn Thompson
  • Fixing my partner registration

    I registered using the wrong HCL location, How do we fix this? Can I be totally unregistered and then can I reregister my email?
    curmudgeon_roy
    last modified by curmudgeon_roy
  • Change to my community profile Email and SiteID

    Hi Team,   I have moved organizations and so I will have to edit my corporate email address tagged on my profile here to the new organization email and also change the SiteID to that of the new organization. Onl...
    Georgy N Joseph
    last modified by Georgy N Joseph
  • Unable to see CA Directory under downloads

    Hi Team,   I am unable to see CA Directory under Download section. This is required for the upgrade of the project.    Please let me know if you need any further details.   Thanks, Sai
    valsa02_sai
    last modified by valsa02_sai
  • showing more than 50 records

    Unable to show more than 50 records on the dropdown on the iteration page. It will not show 100 or 200 records to choose from.  50 is the most it shows.
    mike.kelley.1
    last modified by mike.kelley.1
  • New UX: Add ETC by tasks assignments

    score1
    New
    1 vote
    Hello, in the current release 15.6, it not possible to edit in the new experience , ETC by ressources assigned to task. And BNPP BDDF wish to have it to complete the workflow of project management. Here you are t...
    Zaina_Din
    last modified by Zaina_Din
  • I am unable to open a case to lodge a query

    I am trying to open a case to ask a question about logging. But it says You do not have access to this function. If you feel this is in error, or if you need immediate assistance, please contact Customer Support ...
    sreelatha.nair
    last modified by sreelatha.nair
  • Unable to access CA Education and Training cources. Getting "Sorry, there was a problem with your registration. Please contact Customer Assistance". Could you please help me on this

    Unable to taking the courses. I'm able to login the portal successfully but I can't access the courses in CA Education. Getting "Sorry, there was a problem with your registration. Please contact Customer Assistance" e...
    r.vinothkumar9
    last modified by r.vinothkumar9
  • Ability to configure data attributes in New UI to Clarity objects

    score1
    New
    1 vote
    Ability to configure new objecst and new data attributes through PPM Clarity Studio and publishing to New UI (New UX). Is such plan targeted for a future release?
    AudriLSEG
    last modified by AudriLSEG
  • How to best use Self Service with CA Products

    Using the support.ca.com Search is the BEST way to get the answer to your question.  We use Google search and only serve CA content to deliver content that hopefully is what you need! Check it out and let us kno...
    ChristieJoy
    last modified by ChristieJoy
  • CA Support – Case Management: free-text search of all support cases.

    score15
    New
    15 votes
    The CA Support site should provide a way to perform free-text searches of all of our incidents.   Currently, it’s possible to search cases by title. However, there is no way to search cases if search te...
    Michael_Lowry
    last modified by Michael_Lowry
  • Upload Files Needs Text Label

    score14
    New
    14 votes
    Recently, I had a customer who had trouble trying to determine the correct process to upload files to a Support Case.  After much trial and error he was able to figure it out.  He would like us to have text ...
    Skip_Brown
    last modified by Skip_Brown
  • CA Support – Case Management: Ability to display more than 10 cases at once

    score5
    New
    5 votes
    The Case Management section of the CA Support site should allow the user to display more than 10 cases per page. For example, the site could give the user the option of displaying 10, 25, 50, or 100 cases per page; or...
    Michael_Lowry
    last modified by Michael_Lowry
  • CA Support – Case Management: Preserve unsubmitted content of ‘Add Comment’ box.

    score5
    New
    5 votes
    In the Case Management section of the CA Support site, accidentally dismissing Add Comment box (by clicking in the browser window outside the boundary of the box) discards any content that has been entered in the wind...
    Michael_Lowry
    last modified by Michael_Lowry
  • CA Support – Case Management: Ability to choose which columns to display

    score2
    New
    2 votes
    The Case Management section of the CA Support site should allow the user to choose which columns to display (Case Number, Status, Created Date, etc.)   This setting should be saved so that the user’s prefe...
    Michael_Lowry
    last modified by Michael_Lowry
  • Migration of Communities User ID to another User ID/email address?

    Team,   What is the process to migrate an older userID to a new userID on CA Communities?     Cheers,   Alan Baugher
    Alan Baugher
    last modified by Alan Baugher
  • I stopped getting email updates when a case gets updated. I changed to broadcom.com email and can't change in support profile, grayed out. Is this the issue where I stopped getting emails?

    I stopped getting email updates when a case gets updated. I changed to broadcom.com email and can't change in support profile, grayed out. Is this the issue where I stopped getting emails?
    stigr01
    last modified by stigr01