Importing recording files from backups and viewing in PAM

Idea created by Uday.G on Apr 13, 2016
    Under review
    Score29

    We need a way to view recordings once they have been removed and brought back in. For example, if we decide to delete recording files older than 60 days (they will be on backups) and 4 months later we have a requirement to view a recording. PAM won’t allow us to restore the file and view it in PAM.

     

    So, we need a mechanism to do

    1. 1) Import recording files and make them available for viewing
    2. 2) Provide an external viewer (currently, the file format only works with PAM)